About us

Alright, sit down for a second, because the Happy Pets story isn’t your usual “corporate mission” snooze-fest. Nope. It all kicked off in this picturesque Austrian setting—think Sound of Music vibes, but with more barking. Enter Lilo, our beloved little spaniel who has been the family companion dog. She was shy and skinny, eyeing everyone like they were about to steal her last treat. But hey, a little TLC, decent grub, and some squeaky toys later? Boom. Total glow-up. Tail wagging, playing in the yard, the whole nine yards.

Anyway, watching Lilo turn from a bundle of nerves into a full-on joy machine? That kind of gave us an idea that birthed Happy Pets. Like, what if getting good stuff for pets—stuff that actually lasts and doesn’t look like it came from a bargain bin—was just… easier? For everyone? So yeah, that’s how Happy Pets showed up on the scene. We’re all about making sure every wag, purr, or tiny bunny hop gets the celebration it deserves.

Austria’s home base, but honestly, we’ve got a soft spot for the UK pet owners. You lot love your pets as much as we do, so we handpick toys, beds, and all the other products. Tough chews for rowdy pups, snuggle pads for cats who think they’re royalty—you name it. If we wouldn’t give it to our own pets, it doesn’t make the cut. Happy Pets is an online store for pet supplies for dogs and cats. Our collection ranges from toys to bedding and grooming products.

Look, we’re obsessed with customer service. Not just the “please hold, your call is important to us” kind. We mean actual, human help: reliable delivery, answers when you need them, hassle-free returns if something’s off, and advice that doesn’t sound like it came from a robot. You’ve got questions about which size harness works for your dog? Fire away. Want to know if that bed can handle a cat with diva-level standards? We’ll tell you straight.

Your pets are family. We treat every order like it’s for our own fur babies. No conveyor-belt nonsense here. Real people, packing your stuff, double-checking it’s all good, making sure you get what your pet actually needs.

What makes us different? We’re not some faceless mega-warehouse. It’s a small, animal-obsessed crew running the show. We’re here to make pet shopping easy, fun, and a great experience.

Need to reach out to us? Questions, suggestions, or you just want to show off your dog’s weird sleeping position—whatever. Hit us up via:

Our Contact Us Page

Email: support@happy-pets.uk

Phone: +4367762512665